If your order is shown as shipped in your TPOP dashboard but your tracking number is not added to your shop order, this may be for 2 reasons:

  • You have closed (processed) the order manually
  • You have configured your shop to automatically process orders

    We will not be able to update the order with tracking if we (TPOP) have not closed the order.

Mijn bestelling is gemarkeerd als verzonden maar ik heb geen tracking. Il mio ordine è contrassegnato come spedito ma non ho il tracking. Meine Bestellung wird als versendet angezeigt aber ich habe keine Sendungsverfolgung. Mi pedido está marcado como enviado pero no tengo el seguimiento. My order is listed as shipped but I don't have the tracking.