Help center

F.A.Q

Frequently Asked Questions: This section contains questions you may have about the operation of TPOP and the platform as a whole. Don't worry, you'll see, nothing too complicated in the end.

Topics covered:

  • Your Shopify store step by step

  • How TPOP works

  • Change the login email

  • Automatic product replacement

  • Loss of a customer package

  • Will my customers know that you are the one printing and mailing my orders ?

  • My order does not appear

  • Means of payment

  • Modify an order

  • Customs fees

  • Integrations / compatible platforms

  • Time to production

  • Package returns

  • How does it work?

  • Blocked order: what to do?

  • Production time

  • Instructions to be followed at all times

  • Place a sample order

  • The customization option

  • Create products