When placing an order on your store, on the shopping cart page, your customers have the possibility to leave a note, a message.
The purpose of this space is to let your customers add a little note on the document accompanying each order (the slip): this way, if it is a gift, the person receiving the package will appreciate the surprise even more.
The customer message should only be filled out when your customer has asked you to leave a note.
To add a message, it's very simple, go to your list of orders in your TPOP space and add the message in the dedicated space.
Your packing slip will then look like this:
- The message must be a maximum of 160 characters
- Emojis or non-alpha-numeric characters will not be printed
- The addition of a message is possible as long as your order is not in production
Activate the "notes from orders" option in your store
For Etsy and WooCommerce, the "order notes" option is enabled by default.
To add the notes option with your Shopify store:
Add a customer message, add a personalized message, Aggiunta di un messaggio cliente, aggiunta di un messaggio personalizzato, Hinzufügen einer Kundennachricht, Hinzufügen einer persönlichen Nachricht, Añadir un mensaje de cliente, añadir un mensaje personalizado, Een klantbericht toevoegen