When placing an order on your store, on the shopping cart page, your customers have the possibility to leave a note, a message.

This option is free

The purpose of this space is to let your customers add a little note on the document accompanying each order (the slip): this way, if it is a gift, the person receiving the package will appreciate the surprise even more.

This option is different from the personalized message which is set in your TPOP account settings (branding, with colors and logos) and is used to highlight your brand.

The customer message should only be filled out when your customer has asked you to leave a note.

To add a message, it's very simple, go to your list of orders in your TPOP space and add the message in the dedicated space.

Print on demand: personalization and branding

Your packing slip will then look like this:

Technical constraints
  • The message must be a maximum of 160 characters
  • Emojis or non-alpha-numeric characters will not be printed
  • The addition of a message is possible as long as your order is not in production

Activate the "notes from orders" option in your store

For Etsy and WooCommerce, the "order notes" option is enabled by default.

To add the notes option with your Shopify store:

Activate order notes on your cart page
Get additional information from a customer using order notes on your cart page.

Add a customer message, add a personalized message, Aggiunta di un messaggio cliente, aggiunta di un messaggio personalizzato, Hinzufügen einer Kundennachricht, Hinzufügen einer persönlichen Nachricht, Añadir un mensaje de cliente, añadir un mensaje personalizado, Een klantbericht toevoegen